Quality policy
At Inviker, we are committed to delivering strategic industrial packaging solutions that exceed our clients’ requirements and expectations.
This document sets out our Quality Policy, which serves as a framework that is communicated across all levels of the organisation and guides every one of our operations, ensuring the achievement of quality objectives and standards in all our activities. Specifically, this policy applies to the production and commercialisation of products and accessories for packaging, preservation, protection, and wrapping.
Our Quality Management System, in accordance with the UNE-EN ISO 9001 standard, is grounded in key principles that drive our mission:
Commitment to the customer
At Inviker, we recognise that each customer is unique and has specific needs. For this reason, we provide a tailored approach to industrial packaging, adapting to the challenges of each sector and working closely to exceed our clients’ expectations for quality and service.
Regulatory compliance
Inviker complies with all applicable legal and regulatory requirements, ensuring that our products and processes meet the highest standards.
Provision of resources
We are committed to equipping our team and processes with the necessary resources (personnel, technology, and training) to ensure compliance with this policy, fostering a shared commitment across the organisation.
Continuous improvement
Continuous improvement is a fundamental pillar of our company culture. We constantly assess our processes, seeking optimisation to guarantee the efficiency and quality of our solutions. Moreover, we closely monitor industry trends to implement sustainable and environmentally friendly practices, aligning with sustainable development goals.
Teamwork
At Inviker, we encourage the active involvement of our entire team in achieving common objectives, fostering a culture of shared knowledge and collaboration.
This Quality Policy is reviewed periodically to ensure it consistently reflects our ongoing commitment to quality and meeting the needs and expectations of all interested parties.
Xabier Altuna
Managing Director
Inviker Industrial Packaging SL
31/10/2024