INVIKER Industrial Packaging SL offers the best industrial packaging solutions to its customers and carries out its activities within a framework of continuous improvement, always ensuring the optimum quality of its products and in accordance with the quality management systems defined by the UNE-EN-ISO 9001 standard.
The quality policy of INVIKER Industrial Packaging SL is based on the following principles:
- Customer satisfaction: the organisation is committed to identifying and meeting the requirements specified by the customer.
- Meeting the needs and expectations of all stakeholders.
- Compliance with applicable legal and regulatory requirements.
- Establishing a dynamic of CONTINUOUS IMPROVEMENT
- Products – withdrawal, upgrade and/or alternative according to market trends
- Services provided – improved advice, customer care, continuous staff training
- Internal processes – administrative, purchasing, logistics and sales management, warehouse optimisation
- Manufacturing processes – introduction of new technologies, upgrading of machinery
- Involvement of company staff.
The quality policy is reviewed periodically in order to keep it in line with market developments, current regulations, requirements and the satisfaction of customer needs and expectations.